61
InputKit score
4.6
Google rating
849 reviews · 85% replied
Laval, Quebec
StéFanAir
AI summary
StéFanAir is a Laval‑based HVAC company that sells, installs and services thermopumps, air‑conditioners and residential heating systems for customers on the North Shore of Montreal. They offer wall‑mounted and central units, electric or gas furnaces, air filters, exchangers and humidifiers, plus free online quotes, financing and assistance with government subsidies. With over 30 years of experience, more than 25 000 installations and a 98 % customer‑satisfaction rate, they focus on quick, professional service.
AI summary
What the reviews say
Customers generally praise StéFanAir for friendly staff, quick installations and thorough follow‑up, but a minority report sloppy work, poor after‑sales service and occasional communication lapses.
AI-generated from 606 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous sales and service teams
- Fast, clean installations with clear explanations
- Responsive after‑sales support when issues are escalated
- Helpful guidance on subsidies and financing
- Competitive pricing and solid product quality
Areas to watch
Friction points or concerns that come up more than once.
- Occasional sloppy installs and unfinished clean‑up
- Delayed or missing callbacks on service requests
- High service‑call fees for minor issues
- Inconsistent use of subcontractors without clear notice
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…