4.4

Google rating

389 reviews · 87% replied

10

Years in business

Trois-Rivières, Quebec

St-Louis Pools Inc.

Not an award winner

AI summary

St‑Louis Pools Inc., operating as SIMA in Trois‑Rivières, sells and installs a wide range of swimming‑pool and spa products, including above‑ground and in‑ground pools, pool and spa water‑treatment equipment, and related outdoor accessories like pergolas, barbecues, and garden furniture. They also provide services such as pool and spa installation, opening/closing, maintenance, and water‑analysis. The store offers a large selection of brands and runs occasional liquidation sales.

St-Louis Pools Inc.

AI summary

What the reviews say

Customers rave about fast, friendly service and knowledgeable staff, especially technicians like Eric, but a minority report poor after‑sales follow‑up and occasional pricing or installation hiccups.

AI-generated from 262 reviews. May contain inaccuracies.

Reviews per month

Peak: 14 reviews in May

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Quick, courteous service from sales to installation
  • Highly praised technicians (Eric, François, etc.)
  • Competitive pricing and good product variety
  • Responsive after‑sales support for repairs
  • Helpful staff members (Roxanne, Guylaine, Valérie)

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent after‑sales communication on some jobs
  • Occasional pricing errors or hidden fees
  • Installation delays or subcontractor quality issues

Recurring themes

Topics customers talk about most often in their feedback.

service speedstaff professionalismpricingafter‑sales supportinstallation quality

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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