63
InputKit score
4.2
Google rating
775 reviews · 100% replied
Lachine, Quebec
Spinelli Mazda
AI summary
Spinelli Mazda is a Mazda dealership in Lachine, Montreal, that sells new and pre‑owned Mazda cars and SUVs, offers financing, lease transfers and certified pre‑owned programs, and provides a full service department with parts, bodywork, tire services and warranty repairs. The site also lists current promotions, special financing offers and a customer rewards program.
AI summary
What the reviews say
Customers rave about friendly, knowledgeable staff and a smooth, pressure‑free buying experience, but occasional mis‑communications, pricing surprises and service delays hurt the overall impression.
AI-generated from 589 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly praised salespeople (Benjamin, Ali, Antoine, William, Dani)
- Transparent pricing and no‑pressure negotiations
- Responsive after‑sales support and quick service turn‑arounds
- Clean facilities and comfortable waiting area
- Multilingual staff able to assist in English, French and Spanish
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on appointments and repairs
- Occasional pricing or financing misunderstandings
- Some used‑car inspections reported as inadequate
- Long wait times or missed appointments reported
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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