60
InputKit score
4.2
Google rating
1,298 reviews · 99% replied
Lachine, Quebec
Spinelli Honda
AI summary
Spinelli Honda is a Honda dealership in Lachine, Quebec that sells new and used vehicles, including certified pre‑owned, hybrid and electric models. They also provide financing options, trade‑in estimates, and a full service department with parts, tire, bodywork and glass repair. The lot offers online inventory browsing, vehicle configuration, and special promotions.
AI summary
What the reviews say
Spinelli Honda gets high marks for courteous salespeople and a helpful service team, but several customers report poor communication, unexpected fees and delayed repairs.
AI-generated from 32 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, pressure‑free sales staff (e.g., Joseph, Kenny, Adams)
- Helpful service department; Melissa praised for problem solving
- Transparent financing explanations and willingness to answer questions
- Good vehicle condition on most purchases
- Responsive managers who step in when needed
Areas to watch
Friction points or concerns that come up more than once.
- Long wait for appointments and tire changes
- Unexpected costs and warranty issues
- Inconsistent follow‑up after sale
- Occasional rude or dismissive staff
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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