57
InputKit score
4.1
Google rating
1,225 reviews · 17% replied
15
Years of activity on Google
Montreal, Quebec
Spa Escale Santé à Rosemont
AI summary
Spa Escale Santé in Rosemont, Montreal offers a range of relaxation and therapeutic services, including massage, Nordic baths, facial and body treatments, pedicure/manicure, and aesthetic care. It also houses the Clinique Ostéopathie + Angus, providing osteopathic treatments and access to the spa’s water therapy facilities. The centre is open daily from 9 am to 10 pm, offers free on‑site parking, and sells gift cards and packages.
AI summary
What the reviews say
Clients love the professional massages and the little complimentary snacks, but many are frustrated by inconsistent facilities and customer‑service hiccups.
AI-generated from 766 reviews. May contain inaccuracies.
Reviews per month
Peak: 56 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly skilled massage therapists (Rihab, Scott, Nour, etc.)
- Friendly, attentive front‑desk staff when they’re on duty
- Free tea, smoothies, nuts and apples add nice touches
- Convenient downtown location with free parking
- Osteopathy services praised for quick relief
Areas to watch
Friction points or concerns that come up more than once.
- Baths and saunas often dirty, cold or out of service
- Frequent pricing hikes and extra fees for cancellations
- Reception staff described as rude, unhelpful or disorganized
- Limited space in relaxation area; noisy when busy
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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