50
InputKit score
2.7
Google rating
185 reviews · 4% replied
10
Years in business
Saint-Hubert, Quebec
SOS Déneigement
AI summary
SOS Déneigement is a family‑run company in Saint‑Hubert that has been providing residential snow‑removal services for about 30 years. They operate 24 hours a day during snowstorms and also offer related services such as manual pelletizing, grading, paving and fence installation. Customers can request free online quotes and pay through their website. The business is managed by owner Yannick Trépanier and a small team with over 20 years of experience each.
AI summary
What the reviews say
Customers are split: a loyal minority praise timely, courteous service, while the majority report missed passes, poor communication and incomplete snow clearing.
AI-generated from 148 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Prompt alerts before each pass
- Friendly staff on the phone
- Good results on heavy storms for some clients
- Long‑term customers stay satisfied
Areas to watch
Friction points or concerns that come up more than once.
- Frequent missed or very late passes
- Inconsistent clearing of driveways and parking spots
- Rigid 9 am vehicle‑removal rule
- Hard to reach customer service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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