53
InputKit score
4.3
Google rating
186 reviews · 11% replied
10
Years in business
Saint-Jérôme, Quebec
SOS Appareils Ménagers
AI summary
SOS Appareils Ménagers is a family‑run business in Saint‑Jérôme that sells inspected, cleaned used appliances such as washers, dryers, refrigerators and stoves. They also offer in‑home and workshop repair services, a parts counter for common appliance components, and pickup, delivery and disposal of old units. Their technicians serve a wide area in the Laurentides region.
AI summary
What the reviews say
Customers praise SOS Appareils Ménagers for fast, courteous service and fair pricing, though a few report poor communication and warranty issues.
AI-generated from 139 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick same‑day or next‑day repairs
- Friendly, knowledgeable technicians (e.g., Francis, William)
- Transparent pricing and competitive parts costs
- Helpful phone support and clear explanations
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed appointments or poor follow‑up
- Inconsistent warranty handling on some purchases
- Rare reports of over‑priced parts
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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