4.5

Google rating

200 reviews · 92% replied

7

Years in business

Montreal, Quebec

Soft Paws Spa LePetlandais

Not an award winner

Soft Paws Spa LePetlandais
Soft Paws Spa LePetlandais
Soft Paws Spa LePetlandais
Soft Paws Spa LePetlandais

AI summary

What the reviews say

Most customers rave about the caring, skilled staff and gentle handling, especially Gabriella and Dan, though occasional scheduling hiccups and a few bad experiences dampen an otherwise stellar reputation.

AI-generated from 159 reviews. May contain inaccuracies.

Reviews per month

Peak: 6 reviews in Aug

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Gentle, patient handling of anxious pets
  • Highly skilled grooming (lion cuts, nail trims)
  • Friendly, welcoming atmosphere
  • Reasonable prices for quality work
  • Responsive same‑day appointments

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent opening hours / scheduling
  • Rare cases of incomplete or poor cuts
  • Communication delays on phone/email

Recurring themes

Topics customers talk about most often in their feedback.

staff expertisepet comfortpricingappointment reliability

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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