75
InputKit score
4.2
Google rating
222 reviews · 85% replied
13
Years in business
Beauport, Quebec
SIMA - Piscines Beauport
AI summary
SIMA Piscines & Spas is a family‑owned retailer in Beauport, Quebec, offering a range of above‑ground and in‑ground swimming pools, hot tubs, cold‑water baths and related equipment such as pumps, filters and cleaning accessories. They also provide installation, opening and closing services for pools and spas, plus financing options and free delivery on orders over $100.
Honorable mention
Recognized for client excellence
Distinguished for exemplary client commitment, just below the winner threshold for the Prix Excellence Client.
AI summary
What the reviews say
Customers consistently praise the knowledgeable, courteous staff and the clean, professional work on installations and repairs, while noting good prices and a solid after‑sales service.
AI-generated from 150 reviews. May contain inaccuracies.
Reviews per month
Peak: 12 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (e.g., Léa, Stephanie, Alyssa)
- Clean, professional installations and repairs
- Responsive after‑sales service for openings, closings, and parts
- Competitive pricing and good value
- Wide selection of pool and spa products
Areas to watch
Friction points or concerns that come up more than once.
- Occasional billing or quote misunderstandings
- Inconsistent follow‑up on parts or repairs
- Some customers report rude interactions with owners
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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