/100
52
InputKit score
4.2
Google rating
202 reviews · 19% replied
AI summary
What the reviews say
Most customers praise Shan Auto for low prices and friendly, honest staff, though a few report poor communication and questionable repairs.
AI-generated from 18 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Very affordable pricing
- Friendly and honest owners
- Quick fixes for urgent issues
- Good work from both father and son
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent communication (language barriers)
- Occasional disorganization and long waits
- Reports of overcharging and poor quality repairs
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaff attitudewait timerepair quality
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…