51
InputKit score
4.3
Google rating
80 reviews · 0% replied
Québec City, Quebec
Services Techniques Lachance T.L. Inc
AI summary
Services Techniques Lachance is a full‑service auto repair shop in Sainte‑Foy, Québec City. They handle brake, suspension, exhaust, climate, oil changes, windshield repair/replacement, and sell new and used tires and wheels, with a focus on Volvo and imported cars. The shop has over 60 years of experience, a team of five seasoned technicians, and partners with Veolia for environmental recycling.
AI summary
What the reviews say
Most customers praise the garage for its courteous, knowledgeable team and fast service, especially on Volvo and European models, though a few have experienced surprise costs and communication lapses.
AI-generated from 51 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional staff (e.g., Mr. Lessard)
- Quick turnaround even when busy
- Strong expertise on Volvo and European cars
- Reasonable pricing for most jobs
- Helpful English communication for tourists
Areas to watch
Friction points or concerns that come up more than once.
- Occasional unexpected cost increases
- Poor communication on estimates and delays
- Inconsistent tire balancing quality
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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