4.8

Google rating

63 reviews · 0% replied

10

Years in business

Victoriaville, Quebec

Service Au Poil

Not an award winner

Service Au Poil
Service Au Poil
Service Au Poil
Service Au Poil

AI summary

What the reviews say

Customers rave about the spotless salon, friendly staff and gentle handling of pets, though a few note slow response to messages.

AI-generated from 34 reviews. May contain inaccuracies.

Reviews per month

Peak: 4 reviews in Dec

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Immaculate, well‑organized grooming space
  • Staff praised for kindness and patience
  • Gentle handling makes pets comfortable
  • Consistently high‑quality grooming results
  • Personalized advice from groomers

Areas to watch

Friction points or concerns that come up more than once.

  • Delayed or no reply to Facebook/voicemail inquiries
  • Occasional communication gaps

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinesscleanlinesspet comfortcommunication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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