62
InputKit score
4.0
Google rating
1,057 reviews · 88% replied
7
Years in business
Montreal, Quebec
Securitas Technologie
AI summary
Securitas Technologie is a Montreal‑based company that supplies electronic security solutions for residential and commercial customers. It offers a full suite of products including intrusion alarms, video surveillance (with cloud‑based AI), access‑control systems, fire, carbon‑monoxide and water‑leak detectors, smart‑home integration and GPS vehicle tracking. The firm also provides design, installation, maintenance and managed‑monitoring services through its cloud security platform.
AI summary
What the reviews say
Customers praise quick, courteous installations and helpful sales reps, but many complain about very long phone waits, poor after‑sales support, and difficulty cancelling contracts.
AI-generated from 947 reviews. May contain inaccuracies.
Reviews per month
Peak: 120 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, professional installations
- Friendly, knowledgeable technicians
- Responsive sales reps (Andrew Nafekh, Liam, Sofia)
- Competitive pricing and clear quotes
- Good app usability for most users
Areas to watch
Friction points or concerns that come up more than once.
- Phone hold times often exceed 30‑60 min
- Support tickets rarely get timely follow‑up
- Cancellation process is opaque and slow
- Occasional equipment failures and false alarms
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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