/100
56
InputKit score
4.5
Google rating
63 reviews · 8% replied
7
Years of activity on Google
AI summary
What the reviews say
Customers rave about the friendly, skilled staff and the gentle care they give to dogs of all sizes, though a few have experienced booking hassles or breed refusals.
AI-generated from 51 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, patient groomers (especially Louise) praised
- Consistently clean coats and pleasant smells
- Fair pricing and transparent rates
- Easy booking via text or phone
- Accommodates anxious or senior dogs
Areas to watch
Friction points or concerns that come up more than once.
- Occasional long wait times for appointments
- Some owners report breed‑specific refusals
- Rare communication lapses (missed calls/messages)
- Isolated incidents of rough handling
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesspricingbooking availabilitybreed handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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