/100
61
InputKit score
4.6
Google rating
41 reviews · 93% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the gentle, attentive staff—especially owner Vanessa—and the calm handling of nervous or senior pets, while noting occasional communication lapses.
AI-generated from 26 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Vanessa’s attentive, gentle care praised by many owners
- Calm handling of nervous and senior pets
- Reasonable, honest pricing and good value
- Quick, efficient grooming with pleasant scent
- Friendly, punctual staff
Areas to watch
Friction points or concerns that come up more than once.
- Phone calls often unanswered, delayed callbacks
- Rare reports of poor shaving and use of sedatives
Recurring themes
Topics customers talk about most often in their feedback.
staffpricingsenior petscommunicationefficiency
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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