/100
60
InputKit score
4.9
Google rating
310 reviews · 90% replied
9
Years in business
AI summary
What the reviews say
Customers rave about the warm, caring atmosphere and the gentle, personalized care Johanne and Michel give to every pet.
AI-generated from 254 reviews. May contain inaccuracies.
Reviews per month
Peak: 32 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive owners who treat pets like family
- Gentle handling of cats and nervous dogs
- Extra touches: bandanas, perfume, treats
- Spotlessly clean, welcoming salon
- Consistently high-quality grooming results
Areas to watch
Friction points or concerns that come up more than once.
- Very large dogs sometimes turned away
- Occasional scheduling or phone‑service hiccups
- A handful of isolated negative experiences
Recurring themes
Topics customers talk about most often in their feedback.
staff kindnesspet comfortcleanlinesspersonalized extraspricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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