/100
51
InputKit score
3.4
Google rating
117 reviews · 19% replied
AI summary
What the reviews say
Customers are divided: many report missed appointments, rude staff, and rough handling, while a handful praise friendly service and reasonable prices.
AI-generated from 36 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Reasonable pricing for grooming
- Some staff members are friendly and attentive
- Quick turnaround for emergency trims
- Positive experiences with cat grooming
Areas to watch
Friction points or concerns that come up more than once.
- Frequent no‑shows and closed doors at scheduled times
- Rude or uncommunicative staff
- Rough handling of anxious or senior pets
- Cash‑only payment policy and poor refund handling
Recurring themes
Topics customers talk about most often in their feedback.
appointment reliabilitystaff attitudeanimal handlingpricing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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