65
InputKit score
4.2
Google rating
81 reviews · 68% replied
11
Years in business
Napierville, Quebec
RSM portes de garage
AI summary
RSM Portes de garage is a Napierville‑based dealer and installer of Garaga garage doors for residential, commercial and agricultural customers in the Montérégie and South Shore area. They sell a range of sectional, fire‑rated and loading‑dock doors, as well as modern LiftMaster openers, and provide installation, routine maintenance and 24/7 emergency repair services. The company has been operating since 2003 and emphasizes Canadian‑made products and transparent pricing.
AI summary
What the reviews say
RSM portes de garage is widely praised for professional, competent technicians and fast, high-quality garage door installations, but a notable minority of customers report serious issues with high service call fees, poor warranty follow-through, and unreturned calls.
AI-generated from 54 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly competent, professional technicians
- Fast, efficient garage door installations
- Strong communication and courteous service
- Technicians solve problems beyond the original scope
- Clean, detail-oriented workmanship
Areas to watch
Friction points or concerns that come up more than once.
- High service call fees ($217–$289+)
- Poor warranty and after-sales follow-up
- Unreturned calls and slow parts ordering
- Some installations required multiple repair visits
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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