/100
55
InputKit score
2.3
Google rating
1,013 reviews · 0% replied
6
Years of activity on Google
AI summary
What the reviews say
Most travelers report serious problems with Royal Air Maroc, especially lost luggage and unresponsive customer service, while a handful note friendly staff and occasional on‑time flights.
AI-generated from 673 reviews. May contain inaccuracies.
Reviews per month
Peak: 18 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly cabin crew on some flights
- Occasional on‑time departures
- Reasonable ticket prices
- Helpful staff at the Montreal agency (Afaf, Zakaria)
- Good Moroccan meals on certain routes
Areas to watch
Friction points or concerns that come up more than once.
- Frequent lost or delayed baggage
- Customer‑service phone lines rarely answer
- Flight delays, cancellations, and seat downgrades
- Refunds and claims take months
Recurring themes
Topics customers talk about most often in their feedback.
baggage handlingcustomer serviceflight reliabilitypricingstaff behavior
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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