56
InputKit score
3.3
Google rating
155 reviews · 20% replied
10
Years of activity on Google
Montreal, Quebec
Roy.
AI summary
Roy. is a Quebec‑based company that provides commercial building maintenance, including full‑service janitorial cleaning, on‑demand cleaning tasks, technical building upkeep, and ventilation‑duct cleaning. Founded in 1954, it serves hundreds of public and private facilities across Quebec and Ontario with a workforce of about 2,800 employees. The firm is noted for its long‑standing experience, women‑owned certification, and recognition as a top workplace in Quebec.
AI summary
What the reviews say
Customers praise Roy’s friendly, professional staff and clean work, but many complain about poor management, unreliable service and low pay.
AI-generated from 56 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Feb
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, human approach
- Consistently clean results
- Responsive emergency service
- Long‑standing reputation
- Positive team spirit
Areas to watch
Friction points or concerns that come up more than once.
- Management often unresponsive
- Employees report unpaid hours
- Occasional racist/harassment claims
- Service skips days or is incomplete
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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