60
InputKit score
4.5
Google rating
712 reviews · 94% replied
12
Years in business
Montreal, Quebec
Roger Chayer Inc. Plumbing.
AI summary
Roger Chayer Inc. Plumbing is a family‑run plumbing and heating company serving Montreal and its boroughs. They provide 24/7 emergency plumbing, residential, multi‑unit and commercial services such as drain cleaning, pipe repairs, bathroom remodels, water‑heater installation, anti‑backflow valves, natural‑gas work, and heating system installation, repair and maintenance (hydronic, boilers). With over 75 years of experience across three generations, they also offer free estimates and service contracts.
AI summary
What the reviews say
Customers overwhelmingly value the fast, professional and courteous service, especially the skill of the technicians, though a minority complain about pricing and occasional communication lapses.
AI-generated from 589 reviews. May contain inaccuracies.
Reviews per month
Peak: 21 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Same‑day or next‑day emergency response
- Technicians praised for skill and thoroughness
- Friendly, courteous staff and clear explanations
- Consistently clean and professional work sites
- Many customers mention specific workers (Alexis, Simon, Thomas) positively
Areas to watch
Friction points or concerns that come up more than once.
- High markup on parts and unclear material costs
- Minimum‑hour charges feel inflated
- Rude or unhelpful phone reception in some cases
- Occasional missed appointments or poor follow‑up
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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