60
InputKit score
3.6
Google rating
66 reviews · 4% replied
9
Years in business
Montreal, Quebec
Rico Réno
AI summary
Rico Réno is a family‑run business in Montreal that specializes in repairing and servicing doors and windows. They sell replacement parts and hardware, replace broken glass, fabricate and repair mosquito screens, and handle related services such as thermostat replacement. They also offer custom‑made products and emphasize quick service and environmental care.
AI summary
What the reviews say
Customers praise Rico Réno for timely, professional installations and friendly technicians, but the front‑desk staff often receives harsh criticism.
AI-generated from 50 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- On‑time appointments and quick service
- Skilled, courteous technicians
- Clean work sites and thorough explanations
- Reasonable pricing and flexible payment options
- Good communication from office staff like Chantal
Areas to watch
Friction points or concerns that come up more than once.
- Receptionists described as rude or condescending
- Occasional scheduling mix‑ups and missed tasks
- Some customers report poor fit or finish on windows
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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