61
InputKit score
4.4
Google rating
1,128 reviews · 85% replied
15
Years in business
Laval, Quebec
RénoAssistance
AI summary
RénoAssistance is a free, no‑obligation service that connects homeowners and businesses in the Greater Montreal, Quebec, Ottawa and surrounding areas with vetted contractors for renovation projects such as roofs, kitchens, bathrooms, extensions, doors and windows. Their team guides clients through the whole process—quotes, scheduling, budget and timeline—while the only cost is the contractor’s fee. They also maintain a network of over 2,400 verified builders in Quebec and Ontario and provide support for commercial renovations.
AI summary
What the reviews say
RénoAssistance customers are deeply divided: many praise specific advisors and referred contractors for professionalism and quality work, while a significant number report poor communication, unreturned calls, and frustrating contractor experiences.
AI-generated from 809 reviews. May contain inaccuracies.
Reviews per month
Peak: 15 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Specific advisors frequently praised for professionalism
- Many referred contractors deliver quality work
- Personalized, effective process noted by several clients
- Strong follow-up and support reported by satisfied customers
- Helpful guidance reviewing bids and choosing contractors
Areas to watch
Friction points or concerns that come up more than once.
- Frequent complaints of unreturned calls and emails
- Some contractors produce poor or incomplete work
- Long delays and lack of updates on projects
- Occasional misleading cost estimates and unavailable providers
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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