60
InputKit score
4.4
Google rating
43 reviews · 88% replied
3
Years in business
Charny, Quebec
RénoAssistance
AI summary
RénoAssistance is a free, no‑obligation matchmaking service that connects homeowners in Quebec and Ontario with vetted, insured contractors for residential and commercial renovation projects such as roofs, kitchens, bathrooms, and extensions. The company guides clients through the entire process—quotes, scheduling, budget and timeline monitoring—while the client only pays the contractor’s fees. It also offers a network for contractors to join and provides renovation resources and advice.
AI summary
What the reviews say
Customers praise RénoAssistance's knowledgeable advisors and smooth contractor matching, but a significant minority report poor follow-up once work begins, leaving some projects stalled.
AI-generated from 38 reviews. May contain inaccuracies.
Reviews per month
Peak: 21 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional, and competent advisors
- Reliable contractor matching and referrals
- Quick response times and good initial guidance
- Helpful for those unfamiliar with renovations
Areas to watch
Friction points or concerns that come up more than once.
- Little to no follow-up after contractor is chosen
- Some projects remain unfinished for months
- Limited negotiation on pricing for clients
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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