60
InputKit score
4.8
Google rating
78 reviews · 44% replied
10
Years in business
Granby, Quebec
Réfrigération Pinet inc
AI summary
Réfrigération Pinet inc is an HVAC contractor serving Granby and nearby towns. They install, service and repair residential and commercial air‑conditioning, heating, heat‑pump and geothermal systems. The company has over 10 years of experience, is RBQ‑licensed and offers preventive maintenance and 24‑hour emergency service for businesses.
AI summary
What the reviews say
Customers consistently praise Pinet Refrigeration for fast, courteous service and high‑quality installations, though a few have experienced scheduling hiccups and delayed invoicing.
AI-generated from 67 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Responsive emergency service in cold weather
- Technicians explain equipment and options clearly
- Professional, clean installations
- Strong follow‑up and after‑sales support
- Competitive pricing for high‑end systems
Areas to watch
Friction points or concerns that come up more than once.
- Occasional appointment rescheduling
- Invoice delivery delays reported
- Higher cost than some competitors
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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