51
InputKit score
3.7
Google rating
44 reviews · 16% replied
8
Years of activity on Google
Val-David, Quebec
Réfrigération MB Inc
AI summary
Réfrigération MB Inc is an HVAC company in Val‑David, Quebec that sells, installs and services refrigeration, air‑conditioning, heating and ventilation systems for residential, commercial, industrial and institutional clients. They provide routine maintenance as well as 24/7 emergency repair services. The firm also offers smart thermostats such as Ecobee and assists customers in obtaining government energy‑efficiency rebates.
AI summary
What the reviews say
Customers praise the quick, courteous service and skilled technicians, but occasional missed appointments and questionable after‑sales follow‑up hurt the overall experience.
AI-generated from 32 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast response times, often within an hour
- Technicians are knowledgeable and polite
- Good value for the price
- Creative solutions for unusual requests
- Generally high‑quality installations
Areas to watch
Friction points or concerns that come up more than once.
- Missed appointments without notice
- Inconsistent after‑sales support
- Some complaints about installation quality
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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