56
InputKit score
4.2
Google rating
48 reviews · 17% replied
9
Years in business
Granby, Quebec
Réfrigération & Climatisation Luc Therrien
AI summary
Réfrigération & Climatisation Luc Therrien is a Granby‑based HVAC company that sells, installs, maintains and repairs refrigeration, air‑conditioning, heating and geothermal systems for residential, commercial and industrial customers. They stock a range of products including central, wall‑mounted, multizone and concealed ductless heat pumps, as well as ventilation and air‑quality equipment, and provide 24/7 emergency service, free estimates and ongoing promotions.
AI summary
What the reviews say
Customers praise the company for courteous, professional service, quick appointments and clear communication, while a few note inconsistent follow‑up on estimates and occasional billing or installation issues.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Courteous, professional technicians
- Fast scheduling, even in extreme weather
- Clear invoices and detailed subsidy explanations
- Honest, knowledgeable owners
- Rapid emergency response
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent follow‑up on estimates
- Delayed replies to inquiries
- Occasional billing misunderstandings
- Some installation placement problems
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…