/100
58
InputKit score
4.6
Google rating
37 reviews · 100% replied
8
Years in business
AI summary
What the reviews say
PVCO Granby is widely praised for professional, courteous installation and responsive after-sales service, but a few customers report serious installation defects, missed appointments, and poor after-sales follow-up.
AI-generated from 26 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional and meticulous window/door installation
- Responsive and effective after-sales service
- Courteous, patient, and attentive staff
- Competitive pricing and good value for money
- Honest billing with no surprises
Areas to watch
Friction points or concerns that come up more than once.
- Some serious water infiltration from poor installation
- Missed after-sales appointments without notice
- Unreturned calls and poor after-sales communication
- Occasional front-desk attitude and loud store music
Recurring themes
Topics customers talk about most often in their feedback.
Installation qualityAfter-sales serviceStaff professionalismValue for moneyCommunication
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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