54
InputKit score
3.8
Google rating
25 reviews · 20% replied
7
Years of activity on Google
Montreal, Quebec
Protection CSL
AI summary
Protection CSL offers subscription‑based medical alert systems for seniors across Canada. Customers can select home devices (bracelet or pendant) or mobile GPS‑enabled units with fall detection and waterproof panic buttons, starting at $30 per month, with no contract and free equipment. The service provides 24/7 monitoring and emergency dispatch, and the devices may qualify for provincial tax credits.
AI summary
What the reviews say
Customers praise CSL’s friendly staff and quick response, but many report poor after‑sales service and billing issues.
AI-generated from 22 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, French‑speaking staff
- Fast emergency response
- Professional installations
- Good price‑to‑value ratio
- 24/7 support line praised
Areas to watch
Friction points or concerns that come up more than once.
- Difficult cancellation and refunds
- Unresponsive customer service
- Billing errors after termination
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…