49
InputKit score
4.4
Google rating
31 reviews · 0% replied
Gatineau, Quebec
Promenades Ford Service
AI summary
Promenades Ford is a Ford dealership in Gatineau that sells new and used Ford vehicles, including hybrid and electric models. They also operate a service department, parts store, tire centre, and offer financing options for vehicle purchases.
AI summary
What the reviews say
Most customers praise the friendly staff and fair pricing, but a few report serious scheduling and communication problems.
AI-generated from 19 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, honest staff (Sandra, Rozanne, Roxanne)
- Quick, courteous service for oil changes and repairs
- Fair, transparent pricing and use of Ford Pass credits
- Clean shuttle and respectful handling of vehicles
Areas to watch
Friction points or concerns that come up more than once.
- Appointment delays and missed time slots
- Inconsistent communication about service status
- Occasional billing errors or unnecessary charges
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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