54
InputKit score
3.8
Google rating
51 reviews · 93% replied
13
Years in business
Sherbrooke, Quebec
Profenex
AI summary
Profenex is a Sherbrooke‑based manufacturer and installer of custom doors and windows with over 25 years of experience. They offer a wide range of high‑performance products—including PVC, laminated, hybrid, steel, aluminum, and architectural windows, as well as steel entry doors and sliding patio doors—designed for residential, multi‑unit and commercial projects. Profenex provides free quotes, handles design and fabrication, and serves customers throughout the Estrie region and parts of Montérégie.
AI summary
What the reviews say
Most customers praise Profenex for friendly, professional staff and quick, well‑priced installations, though a minority report product quality and after‑sales issues.
AI-generated from 40 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional staff who take time to explain
- Fast, efficient repairs and installations
- Competitive pricing and good value
- High satisfaction with final look and insulation
- Responsive after‑sale support from key reps
Areas to watch
Friction points or concerns that come up more than once.
- PVC frames can warp in sun, quality concerns
- Inconsistent after‑sales follow‑up; delayed responses
- Occasional rude front‑desk interactions
- Warranty coverage unclear for material defects
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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