55
InputKit score
4.6
Google rating
54 reviews · 0% replied
Québec City, Quebec
Pro Destinations
AI summary
Pro Destinations is a Quebec City‑based travel agency with 39 years of experience. It offers a range of travel services including cruises, international bus tours, southern vacation packages, and custom‑made trips, as well as travel insurance. Customers can contact advisors by phone or visit their office at 340 Rue Seigneuriale.
AI summary
What the reviews say
Customers rave about the friendly, attentive staff and the agency’s ability to handle hiccups, though a few cite poor follow‑up on some bookings.
AI-generated from 38 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, personalized service from agents like Kelly and Kristopher
- Quick problem‑solving for flight changes and overbookings
- Knowledgeable guides and well‑planned itineraries
- Welcoming office décor and family‑like atmosphere
- Consistent post‑trip support
Areas to watch
Friction points or concerns that come up more than once.
- Occasional lack of response after initial inquiry
- Some customers experienced poor communication during cancellations
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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