61
InputKit score
4.7
Google rating
31 reviews · 90% replied
12
Years in business
Québec City, Quebec
PrimaTours.ca
AI summary
PrimaTours.ca is a travel agency and wholesaler based in Québec City that has been operating since 2007. They specialize in creating group trips and also arrange escorted tours, cruises, and stays for individual travelers. Their services are supported by a team of dedicated guides and they hold a Quebec travel permit.
AI summary
What the reviews say
Customers rave about PrimaTours’ expert staff, attentive service and well‑organized trips, though a single complaint notes a refund issue.
AI-generated from 21 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable, friendly agents (e.g., Edvin, Judith, Mélanie)
- Highly personalized trip planning and organization
- Responsive customer service and follow‑up
- Enthusiastic presentation and travel inspiration
- Consistently praised for smooth cruise bookings
Areas to watch
Friction points or concerns that come up more than once.
- One client experienced poor refund handling
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…