62
InputKit score
4.2
Google rating
118 reviews · 93% replied
10
Years in business
Thetford Mines, Quebec
Portes & Fenêtres Isothermic
AI summary
Portes & Fenêtres Isothermic is a Quebec‑based manufacturer that designs and builds doors, windows and façade systems for residential and commercial projects across Canada. They offer a range of products in PVC, aluminum, wood and hybrid materials, many of which are certified to Passive House and ENERGY STAR standards. The company provides free design consultation, certified installation and after‑sales support, and highlights its Canadian‑owned status and Reynaers certification.
AI summary
What the reviews say
Customers generally praise the product quality and friendly staff, but service delays and warranty issues are a recurring problem.
AI-generated from 73 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality doors and windows
- Professional, courteous installers
- Helpful sales reps (e.g., Aurélie, François)
- Wide product selection and competitive pricing
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times and missed appointments
- Poor post‑warranty support
- Inconsistent communication on orders
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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