61
InputKit score
4.8
Google rating
120 reviews · 79% replied
7
Years in business
La Prairie, Quebec
Portes et Fenêtres N.E.W. Factory
AI summary
Portes et Fenêtres N.E.W. Factory is a family‑owned Quebec company that sells and installs a full range of residential windows and doors, including casement, awning, sliding, bay, architectural windows and entry, fiberglass, patio and garage doors. All products are Canadian‑made, Energy‑Star rated and come with a 10‑year warranty on the installation. They provide free on‑site estimates, financing options, and handle all installations in‑house with over 15 years of experience.
AI summary
What the reviews say
Customers rave about the high‑quality doors and windows, courteous installers and responsive service, though a few note language barriers and occasional miscommunication.
AI-generated from 101 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, polite installation crews
- High‑quality, energy‑efficient products
- Responsive sales reps (Émile, Rémi, Peter)
- Clean work sites and on‑time delivery
- Strong after‑sales support and warranty
Areas to watch
Friction points or concerns that come up more than once.
- Installers often don’t speak French or English
- Occasional measurement or permit miscommunication
- Some projects experience delays
- Guidance on government loan programs can be unclear
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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