EN

3.7

Google rating

224 reviews · 33% replied

11

Years of activity on Google

Montreal, Quebec

Polyclinique Centre-Ville ORL & Spécialités Médicales

Not an award winner

AI summary

Polyclinique Centre-Ville in Montreal provides ENT (ORL) consultations, family medicine and a variety of specialized services such as facial aesthetic procedures, concussion assessment (IVECC) and diagnostic imaging including ultrasounds. The clinic highlights a multidisciplinary team, quick appointment scheduling and on‑site testing. Call (514) 507‑7722 to book.

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Polyclinique Centre-Ville ORL & Spécialités Médicales
Polyclinique Centre-Ville ORL & Spécialités Médicales
Polyclinique Centre-Ville ORL & Spécialités Médicales
Polyclinique Centre-Ville ORL & Spécialités Médicales

AI summary

What the reviews say

Patients love the expertise of the doctors—particularly Dr. Saliba—and the caring front‑desk team, but the clinic’s phone and scheduling system often frustrates callers.

AI-generated from 185 reviews. May contain inaccuracies.

Reviews per month

Peak: 10 reviews in Nov

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Highly skilled ENT doctors, especially Dr. Saliba
  • Warm, friendly front‑desk staff praised by many
  • Quick appointments for urgent ear issues
  • Thorough explanations and personalized care
  • Clean, modern facilities

Areas to watch

Friction points or concerns that come up more than once.

  • Long phone hold times and missed callbacks
  • Inconsistent appointment confirmations
  • Occasional rude or cold reception staff
  • Waiting room can be crowded and noisy

Recurring themes

Topics customers talk about most often in their feedback.

doctor expertisereceptionist servicewait timesappointment scheduling

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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