50
InputKit score
4.3
Google rating
99 reviews · 18% replied
Jonquière, Quebec
Point S - R Guay The Tires Ltd.
AI summary
Point S – R Guay The Tires Ltd., part of Potvin le groupe, operates several locations in the Saguenay‑Lac‑St‑Jean area offering tire sales and installation, routine vehicle maintenance and express oil‑change services. They also provide heavy‑truck repair, 24‑hour emergency service, and a Centre du Camion International for buying new or used International trucks with financing options. Customers can book appointments online and use Flexiti financing for interest‑free monthly payments.
AI summary
What the reviews say
Customers praise the team’s friendliness and fast, reliable service, especially for urgent tire issues, though the shop’s policy of only fitting tires bought on‑site and occasional price surprises cause frustration.
AI-generated from 34 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, attentive staff (Kareen, Richard, Patrice)
- Quick turnaround for emergencies and tire changes
- Competitive pricing for in‑store tires
- Clear explanations and thorough vehicle checks
- Helpful courtesy car for urgent repairs
Areas to watch
Friction points or concerns that come up more than once.
- Refuses to install tires purchased elsewhere
- Unexpected high fees for off‑brand tire installation
- Occasional miscommunication on appointments
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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