54
InputKit score
4.0
Google rating
165 reviews · 85% replied
Shawinigan, Quebec
Point S - Pneus Ratté Shawinigan
AI summary
Point S – Pneus Ratté Shawinigan is an auto shop in Shawinigan that sells and installs a wide range of tires and wheels for cars, trucks, SUVs, trailers and off‑road vehicles. They also provide general mechanical services such as oil changes, brake work, alignments, battery charging, climate‑control repairs and inspections, including service for electric vehicles. Customers can book appointments online and take advantage of combo deals and promotions.
AI summary
What the reviews say
Customers praise the staff’s friendliness and fast service, but several complain about missed appointments, pricing inconsistencies, and poor workmanship on certain repairs.
AI-generated from 31 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous staff
- Quick, efficient service on many visits
- Helpful advice and clear explanations
- Comfortable waiting area with Wi‑Fi
- Long‑time customers report reliability
Areas to watch
Friction points or concerns that come up more than once.
- Last‑minute cancellations without alternatives
- High or inconsistent tire‑mount prices
- Occasional poor repair quality (brakes, alignment)
- Perceived overcharging on some jobs
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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