55
InputKit score
4.1
Google rating
220 reviews · 76% replied
Québec City, Quebec
Point S - Pneus Ratté Hamel
AI summary
Point S – Pneus Ratté Hamel is an auto shop in Québec City that sells and installs a full range of tires and wheels for cars, trucks, SUVs, trailers and off‑road vehicles. They also provide standard mechanical services such as oil changes, brake work, alignments, battery charging, fluid flushes, glass repair and vehicle inspections, including special care for electric cars. Customers can book appointments online and get combo deals on tires and services.
AI summary
What the reviews say
Customers praise the friendly staff and quick repairs, but complain about occasional overcharging and inconsistent communication.
AI-generated from 36 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, courteous staff
- Fast service for emergencies
- Helpful advice and explanations
- Good work on tire changes
- Responsive when appointments are needed
Areas to watch
Friction points or concerns that come up more than once.
- Unexpected extra charges
- Some misleading repair recommendations
- Long wait times on busy days
- Inconsistent follow‑up on issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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