3.5

Google rating

54 reviews · 0% replied

Mercier, Quebec

Point S - Garage Pneus Thibert

Not an award winner

Point S - Garage Pneus Thibert
Point S - Garage Pneus Thibert
Point S - Garage Pneus Thibert
Point S - Garage Pneus Thibert

AI summary

What the reviews say

Customers are split: many praise friendly staff, quick service and courtesy cars, but a sizable number report long waits, extra fees and poor communication.

AI-generated from 42 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Helpful staff members like Frédéric and Yannick
  • Courtesy vehicle or “limousine” service
  • Fast tire changes and alignments when organized
  • Reasonable pricing on many services
  • Ability to handle emergency roadside calls

Areas to watch

Friction points or concerns that come up more than once.

  • Long wait times and missed appointments
  • Unexpected extra charges
  • Equipment or staffing issues for EVs
  • Inconsistent communication and follow‑up

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudewait timepricingcustomer communication

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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