59
InputKit score
4.9
Google rating
628 reviews · 79% replied
3
Years of activity on Google
Montreal, Quebec
Plomberie Urgence Montreal (PUM)
AI summary
Plomberie Urgence Montréal (PUM) is a 24/7 emergency plumbing service covering Montreal, Laval, the North Shore and surrounding areas. They handle residential and commercial issues such as drain unclogging, camera inspections, bathroom repairs, dishwasher and water‑heater installation, backflow‑preventer and pump work, as well as water‑line excavation and smoke testing. The company is CAA‑Québec recommended and serves homeowners, business owners, property managers and insurance adjusters.
AI summary
What the reviews say
Customers rave about PUM’s lightning‑fast response, courteous pros and clean, thorough work, though a few note pricey quotes and occasional call‑center hold‑ups.
AI-generated from 443 reviews. May contain inaccuracies.
Reviews per month
Peak: 49 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Same‑day or next‑day emergency service
- Technicians are polite, knowledgeable and explain the issue
- Work area left spotless after repairs
- Transparent quotes with photos and detailed invoices
- Consistently reliable and on‑time arrivals
Areas to watch
Friction points or concerns that come up more than once.
- Call centre can be hard to reach or slow
- Prices perceived as high by some customers
- Rare mis‑installations or need for follow‑up visit
- No direct line to the assigned plumber
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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