61
InputKit score
4.3
Google rating
209 reviews · 98% replied
9
Years in business
Saint-Jean-sur-Richelieu, Quebec
Plomberie & Pompes Perras
AI summary
Plomberie & Pompes Perras is a plumbing company based in Saint‑Jean‑sur‑Richelieu that serves the South Shore of Montreal. They handle installation and repair of residential and commercial plumbing, heating systems, water pumps, backup pumps, anti‑leak valves, and water‑softening/treatment equipment. With over 50 years in business, they respond to emergency water‑damage situations as well as renovation projects.
AI summary
What the reviews say
Customers praise fast, courteous service and knowledgeable staff, especially William, Vincent and Alex, but complain about inconsistent pricing, poor follow‑up and occasional missed appointments.
AI-generated from 187 reviews. May contain inaccuracies.
Reviews per month
Peak: 17 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick emergency response, even weekends
- Friendly, professional technicians
- Clear explanations and useful advice
- Good value for many jobs
- Reliable repeat service for regular clients
Areas to watch
Friction points or concerns that come up more than once.
- Pricing sometimes seen as high or unclear
- Customer‑service follow‑up can be lacking
- Occasional missed or delayed appointments
- Inconsistent handling of parts and invoices
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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