/100
68
InputKit score
4.7
Google rating
163 reviews · 90% replied
4
Years in business
AI summary
What the reviews say
Customers overwhelmingly praise Plomberie Nova for fast, courteous service, clean workmanship and reasonable prices, though a handful of reviewers report missed appointments and communication hiccups.
AI-generated from 112 reviews. May contain inaccuracies.
Reviews per month
Peak: 18 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Rapid response and same‑day emergency service
- Professional, courteous staff (e.g., Christophe, Daniel, Shawn)
- Clean, tidy work leaving no mess
- Competitive pricing and transparent quotes
- Clear communication and thorough explanations
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed or delayed appointments
- Some customers cite poor follow‑up on costs
- Inconsistent experience with less‑seasoned technicians
- Rare instances of property damage or incomplete cleanup
Recurring themes
Topics customers talk about most often in their feedback.
response timepricestaff professionalismcommunicationreliability
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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