61
InputKit score
4.6
Google rating
232 reviews · 81% replied
12
Years in business
Gatineau, Quebec
Plomberie Lalonde
AI summary
Plomberie Lalonde is a Gatineau‑based plumbing contractor that provides 24/7 emergency service throughout the Outaouais region. They handle residential, commercial and industrial jobs, including pipe thawing, drain and sewer cleaning, camera inspections, pipe repairs and water‑heater work. Their team uses modern, often non‑excavation, techniques and offers inspection reports for insurance compliance.
AI summary
What the reviews say
Customers consistently praise Plomberie Lalonde for quick, professional service, transparent pricing and friendly, knowledgeable staff, though a few isolated incidents of missed callbacks and pricing complaints remain.
AI-generated from 188 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast same‑day response for emergencies
- Professional, courteous technicians (Mathieu, Tony, etc.)
- Clear pricing and no surprise charges
- Thorough work and clean-up after jobs
- Helpful advice and follow‑up support
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed follow‑up calls
- Some customers feel prices are high
- Rare reports of incomplete repairs
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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