58
InputKit score
4.0
Google rating
21 reviews · 81% replied
7
Years in business
Québec City, Quebec
Plomberie Lachance Inc
AI summary
Plomberie Lachance Inc is a family‑run plumbing and heating contractor serving Quebec City, Lévis and nearby neighborhoods. Since 1988 they handle residential and commercial projects—including new‑build installations, renovations, water‑heater replacement and radiant floor heating (water or glycol) systems—under RBQ and CMMTQ certification. They provide free estimates and focus on fast, detail‑oriented service.
AI summary
What the reviews say
Customers praise the company’s quick, professional work and friendly staff, but many complain about poor communication and missed appointments.
AI-generated from 14 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, courteous service
- Professional and skilled plumbers
- High quality workmanship
- Friendly staff
- Positive word‑of‑mouth recommendations
Areas to watch
Friction points or concerns that come up more than once.
- Unreliable follow‑up calls
- Missed or delayed appointments
- Long wait for scheduling
- Customer service often unresponsive
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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