65
InputKit score
4.0
Google rating
260 reviews · 85% replied
11
Years in business
Québec City, Quebec
Plomberie Fortin
AI summary
Plomberie Fortin is a family‑owned plumbing contractor serving residential and commercial customers in Québec City and Lévis. They provide 24/7 emergency service and handle installation, repair, and maintenance of water lines, drains, water heaters, heating systems, floor‑heating, smart water valves and other building‑mechanical equipment. With more than 50 years in business, they also advise clients on choosing reliable fixtures and have a network of suppliers.
AI summary
What the reviews say
Customers generally praise Plomberie Fortin for fast, courteous service and skilled plumbers, but a minority report billing disputes, poor follow‑up and occasional rude phone interactions.
AI-generated from 191 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Quick emergency response, often same day
- Polite, professional staff and receptionists
- Technicians praised for skill and thoroughness
- Clean work sites and attention to detail
- Reasonable pricing for many jobs
Areas to watch
Friction points or concerns that come up more than once.
- Billing practices seen as opaque or excessive
- Inconsistent follow‑up after service
- Occasional rude or unhelpful phone support
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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