63
InputKit score
4.4
Google rating
201 reviews · 48% replied
11
Years in business
Québec City, Quebec
Planète Fitness Gym
AI summary
Planète Fitness Gym is a 24‑hour fitness centre in Québec City offering a range of group classes such as spinning, HIIT, functional training, yoga and Fit Tonus, plus personal training and orthotherapy services. Memberships start at $24.99 (before tax) and the facility includes free parking and a variety of cardio, strength and wellness equipment.
AI summary
What the reviews say
Planète Fitness is praised for its spacious, well‑maintained facilities, friendly staff and 24/7 access, though some members complain about pricey contracts and occasional equipment aging.
AI-generated from 105 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Large, clean workout area with many machines
- Helpful, welcoming staff and trainers
- 24‑hour access and free parking
- Good variety of group classes
- Reasonable drop‑in rates
Areas to watch
Friction points or concerns that come up more than once.
- High cancellation fees and pricey contracts
- Some older equipment reported
- Occasional temperature/air‑conditioning issues
- Inconsistent customer‑service experiences
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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