4.5

Google rating

32 reviews · 91% replied

7

Years in business

Kirkland, Quebec

Piscines et Spas Poseidon - Montréal Kirkland

Not an award winner

AI summary

Piscines et Spas Poseidon, based in Kirkland, provides full‑service pool and spa care for residential and commercial customers, including opening, closing, routine maintenance, repairs, and renovations. They also sell a wide range of related products such as pools, refurbished spas, chemicals, equipment, outdoor furniture and accessories through their Longueuil showroom and online store. Their technicians are certified specialists, and the company serves the Greater Montreal area.

Piscines et Spas Poseidon - Montréal Kirkland

AI summary

What the reviews say

Customers overwhelmingly praise Poseidon’s courteous, knowledgeable staff and reliable, well‑communicated pool service, though a few report phone‑line rudeness and occasional missed callbacks.

AI-generated from 22 reviews. May contain inaccuracies.

Reviews per month

Peak: 10 reviews in Oct

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Courteous, professional staff (e.g., Laura, Lisa)
  • Fast, reliable repairs and maintenance
  • Clear communication and email reminders
  • Fair pricing and cost transparency
  • Knowledgeable technicians who handle openings/closings

Areas to watch

Friction points or concerns that come up more than once.

  • Phone representatives sometimes rude or unresponsive
  • Occasional missed callbacks after leaving messages
  • Rare service errors (e.g., lights not fixed)

Recurring themes

Topics customers talk about most often in their feedback.

staff attitudecommunicationpricingresponsiveness

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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