59
InputKit score
3.7
Google rating
129 reviews · 16% replied
10
Years in business
Sainte-Catherine, Quebec
Piscines Caravelle Inc Sm3
AI summary
Piscines Caravelle SM3 is a family‑run business on the South Shore of Montreal that designs, installs and services both in‑ground and above‑ground swimming pools. They handle everything from custom pool construction and thermopump installation to seasonal opening, closing, repairs, and equipment maintenance, all without subcontractors. Their service area is centered around Sainte‑Catherine, Quebec, and they let customers book appointments online.
AI summary
What the reviews say
Customers generally praise the friendly, knowledgeable staff and honest, pressure‑free service, but a notable minority report poor after‑sales support and communication lapses.
AI-generated from 93 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff (e.g., Marie‑Lou, Michelle, Noémi)
- Clear, pressure‑free advice and product recommendations
- Honest pricing and good value on equipment
- Quick, reliable service for repairs and installations
- Family‑run atmosphere many customers trust
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent after‑sales follow‑up
- Occasional rude phone or reception staff
- Delayed appointments or missed calls
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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