60
InputKit score
4.5
Google rating
211 reviews · 14% replied
10
Years in business
Saint-Lin-Laurentides, Quebec
Piscine et Spa Jack-Eau
AI summary
Piscine et Spa Jack‑Eau is a family‑run business in Saint‑Lin‑Laurentides that has been servicing pools and spas since 2012. They handle installation, opening/closing, repairs, liner replacements and other maintenance for both in‑ground and above‑ground pools, as well as spa upkeep. The company also sells related equipment and chemicals, including pumps, heat pumps, filters, cartridges and accessories.
AI summary
What the reviews say
Customers consistently praise Jack‑Eau for its personable staff, fast installations and solid after‑sales help, though a handful of projects have had serious execution issues.
AI-generated from 141 reviews. May contain inaccuracies.
Reviews per month
Peak: 11 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, family‑like atmosphere
- Owner Luc and staff praised for responsiveness
- Quick, professional installation and repairs
- Fair pricing and good product knowledge
- Helpful water‑testing and after‑sale support
Areas to watch
Friction points or concerns that come up more than once.
- Occasional uneven pool leveling
- Some electrical or pump installations reported faulty
- Communication delays on certain orders
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…